Last updated: 2nd July 2025

This Privacy Policy explains how B2BDrum Ltd (“B2BDrum,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you use our website www.b2bdrum.com (the “Website”) and our associated services, including the sales intelligence and lead generation platform (collectively, the “Service”).

B2BDrum Ltd is a private limited company registered in England and Wales under company number 16176933, with a registered office at Lily Hill House, Lily Hill Road, Bracknell, England, RG12 2SJ. We are registered with the Information Commissioner’s Office (ICO) under registration number 16176933.

By using our Website or Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information, including:
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1.1 Information You Provide Directly
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Name, job title, and company details
Email address and contact number
Payment and billing information
Login credentials (if you create an account)
Any messages, documents, or files you send us via forms, email, or chat

1.2 Information We Collect Automatically
IP address and browser type
Device and operating system
Cookies and tracking pixels
Pages visited, time spent on the site, and referral URLs

1.3 Third-Party Sources
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We may collect data from third-party sources (e.g., CRM integrations, advertising platforms, data partners) in accordance with their privacy policies and applicable law.

2. How We Use Your Information

We use the data we collect to:
Provide, personalize, and improve our Service
Manage user accounts and subscriptions
Process transactions and invoices
Communicate with users regarding updates, support, or promotional offers
Monitor usage patterns and troubleshoot technical issues
Comply with legal obligations and enforce our Terms of Service

3. Legal Basis for Processing
Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

Performance of a contract: To deliver the services you request
‍Legitimate interests: For analytics, marketing, and service improvement
‍Legal obligation: Where required by law or regulation
‍Consent: For non-essential cookies or direct marketing communications (where applicable)

4. Marketing and Communication
‍If you opt-in, we may send you emails about our services, updates, and special offers. You can unsubscribe at any time by clicking the link in the email or contacting us at contact@b2bdrum.com.We do not sell, rent, or share your personal data with third parties for their marketing purposes.

5. How We Share Your Information
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‍We may share your data with:
‍Service providers (e.g., hosting, email delivery, analytics, payment processors)
‍Business partners (only where necessary to deliver the service)
‍Authorities when required by law or to protect our legal rightsAll third-party vendors are contractually required to protect your data and comply with relevant data protection laws.

6. International Data Transfers
‍Your data may be transferred and stored outside the UK or EEA, including in countries that may not offer the same legal protections. In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

7. Data Retention
‍We retain personal data only for as long as necessary to:
Provide our services
Comply with legal and regulatory obligations
Resolve disputes
Enforce our agreements

Once data is no longer required, it will be securely deleted or anonymized.

8. Your Rights
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‍Under UK data protection laws, you have the right to:
Access your personal dataRequest correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain processing
Data portability (where applicable)
Withdraw consent at any time (for consent-based processing)
Lodge a complaint with the ICO (www.ico.org.uk)
To exercise your rights, contact us at contact@b2bdrum.com.

9. Data Security
‍We implement appropriate technical and organizational measures to protect your personal data, including:
Encrypted connections (SSL/TLS)Access controls and authentication
Regular security audits and monitoring
However, no online system is entirely secure. You use the Service at your own risk.

10. Children’s Privacy
‍Our Website and Services are not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe we may have unintentionally collected such data, please contact us.

11. Changes to This Policy
‍We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when it was most recently revised. Continued use of the Service constitutes your acceptance of any changes.

13. Contact Us
‍If you have questions or concerns regarding this Privacy Policy, please contact:

‍B2BDrum Ltd
Lily Hill House, Lily Hill Road
Bracknell, England, RG12 2SJ
📧 contact@b2bdrum.com